Reference

How We Handle Your Privacy

We collect what we need to run your account, process deposits and withdrawals through bKash, Nagad and Rocket, and keep your sessions secure. This policy explains what we gather, how we use it, and the choices you have.

Account dataWallet transactionsDevice accessContact preferencesData retention
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930kli How We Handle Your Privacy
DATA PRACTICES

How We Protect and Use Your Information

We run 930kli as a direct operator, which means your deposits, game sessions and support tickets stay within our own systems rather than passing through third-party aggregators. Data security, retention periods and your rights to access or delete information follow the frameworks we operate under.

What We Collect

We log your mobile number, payment transaction IDs from bKash, Nagad or Rocket, device type, IP address, session timestamps and game activity. This data verifies deposits, processes withdrawals and helps us spot duplicate accounts or suspicious patterns.

Cookie and Tracking Use

Session cookies keep you logged in across pages. Analytics cookies measure which games get the most traffic and where visitors drop off during registration. You can block non-essential cookies in your browser, though it may affect lobby navigation.

Data Retention

Active account records stay on file for as long as your account remains open. After closure, transaction logs and identity verification documents are retained for the period required by payment processors and compliance obligations in supported regions.

Your Rights

You can request a copy of the data we hold, ask us to correct inaccurate details, withdraw marketing consent, or close your account and request deletion. Contact support with your registered mobile number to start any of these processes.

PRIVACY CONTACT

Reach Us About Your Data

If you have questions about what we collect, want to update your details, or need to request a copy of your account data, our support team handles privacy inquiries through the same channels you use for withdrawals and deposits. Response times depend on the complexity of your request.

Live Chat Open the chat widget from any page when you are logged in. Privacy requests are routed to the compliance team and answered within the session or by follow-up message if research is needed.
Email Support Send your data request or privacy question to the support address listed in your account settings. Include your registered mobile number so we can verify ownership before sharing account information.
Account Settings Update your contact preferences, notification settings and marketing opt-ins directly from the account page. Changes take effect immediately and apply to all future communications from 930kli.

Privacy Policy Questions

We collect your mobile number, the payment account you use for bKash, Nagad or Rocket deposits, device identifiers, IP address and session logs. This information verifies your identity, clears deposits and processes withdrawals securely.

We share transaction details with payment processors like bKash, Nagad and Rocket to clear deposits and withdrawals. We do not sell your personal data to advertisers or data brokers. Game providers see anonymised session data only.

Contact support via live chat or email with your registered mobile number. The compliance team will verify your identity and send a data report covering account activity, payment history and stored contact details within a few business days.

Yes. Contact support and request account closure. We will delete your profile and contact details after processing any pending withdrawals. Transaction logs may be retained for compliance record-keeping in jurisdictions where we operate.

Session cookies keep you logged in and remember your game preferences. Analytics cookies track which sections get the most visits so we can improve navigation. You can block non-essential cookies in your browser settings without losing core account access.

Inactive accounts remain on file with contact details and transaction history. If you want your data removed, request account closure through support. After closure, we delete your profile but keep transaction records for the retention period required by payment processors and compliance frameworks.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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